FAQ

 

How long will it take for my order to be processed?

Orders will be processed once your payment is cleared by your bank . Every bank has a different turn around time for clearing payments. The average bank takes 1-3 business days to clear payments. Once your payment is cleared please allow 1-2 business days for your item to be shipped. 
Items that are out of stock may take up to 10 business days to process. *


How will my order ship?

tems that are in stock are shipped with USPS First class. Delivery will take 1-3 business days. 


When will tracking be provided?

Once your payment has cleared a shipping label will be created for your order.You will then receive an email with a number allowing you to track your package. If you do not receive an email please fill out the contact sheet here.


What is your return/exchange policy?

A claim must be made within 2 days from the delivery date in order to get a full refund or to exchange your eye wear. The item must be defective in order to get a full refund. 


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